Privacy Policy

1. Information We Collect

To provide an elite transportation experience, Metro Black Car collects specific information including:

• Identity: Name, email address, and phone number.
• Journey Data: Pickup and drop-off locations, flight information, and scheduled times.
• Technical Data: IP address and device information for security and optimization.

2. How We Use Your Data

Your data is used exclusively to facilitate your travel:

• To process and confirm your reservations.
• To calculate precise routing and pricing via the Google Maps API.
• To provide real-time updates and notifications regarding your journey.
• To process payments securely through our third-party provider (Stripe).

3. Data Sharing & Security

We value your discretion. We do not sell your personal data to third parties. Information is only shared with essential service providers:

• Payment Processors: We use Stripe to process payments. We do not store credit card details on our servers.
• Mapping Services: Location data is shared with Google Maps to provide routing and distance calculations.
• Compliance: We may disclose information if required by law to protect our rights or comply with legal proceedings.

4. Your Rights

Depending on your location (including CCPA and GDPR jurisdictions), you have the right to access, correct, or request the deletion of your personal data. To exercise these rights, please contact our concierge desk.

5. Cookies & Analytics

We use essential cookies to manage your session and booking progress. Third-party analytics may be used to improve the website's performance and user experience.